Frequently Asked Questions
How much is shipping?
Shipping is free on US orders of 2 items or more, and those orders also get 10% off. A single item is a flat $5.95. We currently ship within the United States only.
How long will my order take?
We pack and ship within 1 to 3 business days. After that, delivery takes 5 to 8 business days. Every order is tracked, so you'll get an email with a tracking link the moment it leaves us.
Can I track my order?
Yes. You'll get a tracking link by email once your order ships. You can also find it under your account.
What's your return policy?
You have 30 days from delivery to return anything that isn't right. Items need to be unworn, unwashed, with tags and the hygiene liner still on. Email support@nexrafit.com and we'll send a prepaid label. Returns are free.
How do refunds work?
Once your return reaches us and passes a quick check, we refund to your original payment method within 5 to 7 business days.
Can I exchange for another size?
Yes. Email support@nexrafit.com with your order number and the size you want. If it's in stock we'll sort the swap for you.
How do I find my size?
Check the size guide for measurements in inches. If you're between sizes on our compression pieces, size up for a softer fit or stay true to size for full support.
How should I wash NEXRA pieces?
Machine wash cold with like colours, inside out. Do not use fabric softener. Hang dry. Do not tumble dry. That keeps the compression and colour looking new.
Something's out of stock. Will it come back?
Most core pieces restock. Email support@nexrafit.com with the item and size and we'll tell you when it's back.
Email us at support@nexrafit.com and we'll get back within 1 business day (Mon–Fri).